Accessibility

OUR COMMITMENT TO ACCESSIBILITY

Atlantic Pacific Playgrounds is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to ensure our website is accessible to all customers, including those with disabilities.

As educators who have spent over 20 years creating inclusive playground environments, we understand that accessibility isn’t just about compliance—it’s about ensuring everyone in our community can access the information and services they need to create safe, inclusive play spaces.

CONFORMANCE STATUS

Current Status: Partially Conformant

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. We are currently in the process of ensuring that our new website, launching October 16, 2025, meets these standards.

MEASURES TO SUPPORT ACCESSIBILITY

Atlantic Pacific Playgrounds takes the following measures to ensure accessibility:

Organizational Measures

  • Include accessibility as part of our mission statement
  • Integrate accessibility into our procurement practices
  • Appoint an accessibility coordinator
  • Provide continual accessibility training for our staff
  • Include people with disabilities in our design and testing processes

Technical Measures

  • Use semantic HTML structure for better screen reader navigation
  • Ensure all images have descriptive alternative text
  • Provide captions and transcripts for video content
  • Maintain sufficient color contrast ratios (WCAG AA standards)
  • Ensure all interactive elements are keyboard accessible
  • Design responsive layouts that work across all devices
  • Use clear and consistent navigation throughout the site
  • Provide multiple ways to find and navigate content
  • Write in plain language whenever possible
  • Test with automated accessibility evaluation tools
  • Conduct manual keyboard navigation testing
  • Perform screen reader testing with NVDA and JAWS

ACCESSIBILITY FEATURES

Our website includes the following accessibility features:

Navigation and Structure

  • Skip navigation links to jump directly to main content
  • Consistent navigation menu across all pages
  • Breadcrumb navigation for easy orientation
  • Sitemap available for alternative navigation
  • Search functionality to quickly find content

Visual Design

  • High contrast mode option
  • Resizable text without loss of functionality
  • No reliance on color alone to convey information
  • Focus indicators visible on all interactive elements
  • Consistent and predictable layout

Content

  • Descriptive headings and labels
  • Alternative text for all informative images
  • Captions available for video content
  • Downloadable documents in accessible PDF format
  • Tables with proper headers for screen readers
  • Form labels clearly associated with form fields

Interactive Elements

  • All functionality available via keyboard
  • No keyboard traps
  • Sufficient time to read and use content
  • Pause, stop, or hide moving content
  • Clear error messages and form validation

COMPATIBILITY

Our website is designed to be compatible with the following assistive technologies:

Screen Readers

  • JAWS (Job Access With Speech) – versions 2019 and newer
  • NVDA (NonVisual Desktop Access) – latest version
  • VoiceOver (macOS and iOS)
  • TalkBack (Android)

Browsers

  • Google Chrome (latest version)
  • Mozilla Firefox (latest version)
  • Microsoft Edge (latest version)
  • Safari (latest version)

Operating Systems

  • Windows 10 and newer
  • macOS 10.15 and newer
  • iOS 12 and newer
  • Android 8 and newer

KNOWN LIMITATIONS

Despite our best efforts to ensure accessibility of Atlantic Pacific Playgrounds’ website, there may be some limitations. Below is a description of known limitations and potential solutions:

Third-Party Content

Limitation: Some PDF documents from playground equipment manufacturers may not be fully accessible. Solution: We are working with Psagot and other suppliers to obtain accessible versions. Please contact us for alternative formats.

Legacy Blog Posts

Limitation: Blog posts published before 2025 may not meet current accessibility standards. Solution: We are systematically updating all legacy content. Priority given to most-viewed posts.

Complex Data Tables

Limitation: Some playground specification tables contain complex data that may be difficult for screen readers to interpret. Solution: We provide simplified summary tables and are happy to provide specifications in alternative formats upon request.

Video Content

Limitation: Some older installation videos lack captions or audio descriptions. Solution: We are adding captions to all videos and creating transcript documents. New videos include captions by default.

Interactive Playground Design Tool

Limitation: Our playground visualization tool may not be fully accessible with all assistive technologies. Solution: Our design team is available to work with you directly via phone or email to create custom playground designs.

ASSESSMENT APPROACH

We assess the accessibility of our website through the following approaches:

Self-Evaluation

  • Regular automated testing using axe DevTools and WAVE
  • Manual keyboard navigation testing
  • Color contrast analysis
  • Screen reader testing by trained staff

External Evaluation

  • Annual third-party accessibility audit
  • User testing with people with disabilities
  • Feedback from customers using assistive technologies

Continuous Monitoring

  • Monthly accessibility scans
  • Quarterly manual reviews
  • Ongoing user feedback collection
  • Regular staff training updates

FEEDBACK PROCESS

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

Contact Information

Email: accessibility@applaygrounds.com
Phone: (302) 826-PLAY
Postal Address:
Atlantic Pacific Playgrounds
Attn: Accessibility Coordinator
2111 Veale Road
Wilmington, DE 19810

Response Time

We try to respond to accessibility feedback within 2 business days and aim to resolve identified issues within 10 business days.

What to Include in Your Feedback

To help us address your concern effectively, please include:

  • The web page URL where you encountered the barrier
  • A description of the issue you experienced
  • The assistive technology you were using (if applicable)
  • Your operating system and browser information
  • Your preferred format for receiving information (e.g., email, phone call)

ALTERNATIVE ACCESS

If you encounter any barriers on our website, we offer the following alternatives:

Phone Support

Call us at (302) 826-PLAY during business hours (Monday-Friday, 8:00 AM – 6:00 PM EST) for:

  • Product information and specifications
  • Quote requests
  • Design consultations
  • Grant application assistance
  • General inquiries

Email Support

Email info@applaygrounds.com for:

  • Detailed product specifications in alternative formats
  • Accessible versions of documents
  • Custom playground design requests
  • Written quotes and proposals

In-Person Support

Visit our office for:

  • Hands-on product demonstrations
  • Printed catalogs and materials
  • Face-to-face design consultations
  • Assistance with online ordering

FORMAL COMPLAINTS

If you wish to make a formal complaint about accessibility barriers, you can:

  1. Contact Us Directly using the information above
  2. File a Complaint with the U.S. Department of Justice at civilrights.justice.gov
  3. Contact the ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY)

PLAYGROUND ACCESSIBILITY RESOURCES

As playground professionals, we’re committed to accessibility beyond our website:

Inclusive Playground Design

  • ADA-compliant playground equipment
  • Sensory-friendly play elements
  • Transfer platforms and accessible routes
  • Inclusive swing seats and adaptable equipment

Resources We Provide

  • Free accessibility assessment guides
  • Grant writing assistance for inclusive playgrounds
  • Training on playground accessibility standards
  • Consultation on CPSC and ADA compliance

CERTIFICATION AND COMPLIANCE

Atlantic Pacific Playgrounds maintains:

  • WCAG 2.1 Level AA compliance goals
  • Section 508 compliance for federal contracts
  • ADA Title III compliance for public accommodations
  • State of Delaware accessibility requirements

APPROVAL AND REVIEW

This accessibility statement was approved by:

[Name]
Owner/Accessibility Coordinator
Atlantic Pacific Playgrounds
Date: October 16, 2025

Review Schedule

This statement is reviewed and updated:

  • Annually (every October)
  • When significant website changes occur
  • When new accessibility standards are adopted
  • Based on user feedback and testing results

Schools & Educational Facilities

Transform your educational environment with playground designs that extend classroom learning outdoors. Our WOSB certification and educational expertise help schools create spaces where curriculum goals meet developmental play, boosting student engagement and learning outcomes.

Municipal & Community Projects

Build stronger communities with playground designs that bring neighbors together. From master planning to installation, we handle municipal projects that create lasting community assets while meeting budget requirements and public safety standards.

Federal & Government Contracting

Our WOSB certification streamlines government procurement while our 20+ years of experience ensures compliant, quality installations. We understand federal contracting requirements and deliver projects on time, on budget, and to specification.

Military & Defense Facilities

Military families deserve exceptional recreational facilities. We design security-compliant playgrounds for bases and defense installations, understanding unique requirements for safety, durability, and community morale in military environments.

Childcare & Early Learning Centers

Maximize your outdoor learning potential with age-appropriate playground designs that support early childhood development. Our educational background helps childcare centers create spaces that enhance curriculum while ensuring safety and engagement.

Commercial & Resort Properties

Enhance property value and attract families with premium playground amenities. From luxury resorts to apartment complexes, our commercial-grade designs create distinctive recreational features that differentiate your property and increase tenant satisfaction.

Schools & Educational Facilities

Transform your educational environment with playground designs that extend classroom learning outdoors. Our WOSB certification and educational expertise help schools create spaces where curriculum goals meet developmental play, boosting student engagement and learning outcomes.

Municipal & Community Projects

Build stronger communities with playground designs that bring neighbors together. From master planning to installation, we handle municipal projects that create lasting community assets while meeting budget requirements and public safety standards.

Federal & Government Contracting

Our WOSB certification streamlines government procurement while our 20+ years of experience ensures compliant, quality installations. We understand federal contracting requirements and deliver projects on time, on budget, and to specification.

Military & Defense Facilities

Military families deserve exceptional recreational facilities. We design security-compliant playgrounds for bases and defense installations, understanding unique requirements for safety, durability, and community morale in military environments.

Childcare & Early Learning Centers

Maximize your outdoor learning potential with age-appropriate playground designs that support early childhood development. Our educational background helps childcare centers create spaces that enhance curriculum while ensuring safety and engagement.

Commercial & Resort Properties

Enhance property value and attract families with premium playground amenities. From luxury resorts to apartment complexes, our commercial-grade designs create distinctive recreational features that differentiate your property and increase tenant satisfaction.

#PLAY How children learn, grow, and thrive through play