Privacy Policy

Atlantic Pacific Playgrounds (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website applaygrounds.com.

INFORMATION WE COLLECT

Personal Information You Provide:

  • Name and job title
  • Email address and phone number
  • School/organization name and address
  • Project specifications and requirements
  • Payment and billing information
  • Grant application information
  • Playground consultation notes

Automatically Collected Information:

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring website
  • Device and operating system
  • Location data (approximate)
  • Cookies and usage data

HOW WE USE YOUR INFORMATION

We use collected information to:

  • Process quotes and service requests
  • Communicate about your playground projects
  • Send installation and maintenance updates
  • Provide customer support
  • Send promotional materials (with your consent)
  • Share information about grants and funding opportunities
  • Improve our website and services
  • Comply with legal obligations
  • Process payments and prevent fraud

DATA SHARING

We may share your information with:

  • Psagot Playgrounds (our manufacturing partner)
  • NASCLA-certified installation subcontractors
  • Surface material suppliers
  • Payment processors
  • Shipping and logistics partners
  • Legal authorities when required by law
  • Business partners with your explicit consent

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

DATA SECURITY

We implement appropriate security measures including:

  • SSL encryption for all data transmission
  • Secure server storage with regular backups
  • Limited employee access to personal information
  • Regular security assessments and updates
  • PCI compliance for payment processing
  • Incident response procedures

YOUR RIGHTS

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request data portability
  • Lodge a complaint with authorities
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@applaygrounds.com

COOKIES

We use cookies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve user experience
  • Provide relevant content
  • Track marketing campaign effectiveness

You can manage cookie preferences through:

  • Your browser settings
  • Our cookie consent banner
  • Opt-out links in our emails

CHILDREN’S PRIVACY

While our products are designed for children, our website is intended for adult customers (schools, parks departments, etc.). We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it immediately.

CALIFORNIA RESIDENTS

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and share
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell data)
  • Right to non-discrimination for exercising privacy rights

DATA RETENTION

We retain your information for:

  • Customer records: 7 years (for warranty and tax purposes)
  • Quote information: 2 years
  • Marketing data: Until you opt-out
  • Website analytics: 26 months

THIRD-PARTY LINKS

Our website may contain links to:

  • Psagot Playgrounds website
  • Grant databases
  • Industry associations (NJRPA, PRPS, MRPA)
  • Social media platforms

We are not responsible for the privacy practices of these external sites.

INTERNATIONAL DATA TRANSFERS

As a Mid-Atlantic regional distributor, we primarily operate in the United States. If we transfer data internationally (e.g., to Psagot in Israel), we ensure appropriate safeguards are in place.

CHANGES TO THIS POLICY

We may update this privacy policy periodically. We will notify you of material changes by:

  • Posting a notice on our website
  • Sending an email to registered users
  • Updating the “Last Updated” date

CONTACT US

Atlantic Pacific Playgrounds
2111 Veale Road
Wilmington, Delaware 19810
Email: privacy@applaygrounds.com
Phone: (302) 826-PLAY
Business Hours: Monday-Friday 8:00 AM – 6:00 PM EST

For privacy-specific inquiries, please email our Privacy Officer at privacy@applaygrounds.com.

Schools & Educational Facilities

Transform your educational environment with playground designs that extend classroom learning outdoors. Our WOSB certification and educational expertise help schools create spaces where curriculum goals meet developmental play, boosting student engagement and learning outcomes.

Municipal & Community Projects

Build stronger communities with playground designs that bring neighbors together. From master planning to installation, we handle municipal projects that create lasting community assets while meeting budget requirements and public safety standards.

Federal & Government Contracting

Our WOSB certification streamlines government procurement while our 20+ years of experience ensures compliant, quality installations. We understand federal contracting requirements and deliver projects on time, on budget, and to specification.

Military & Defense Facilities

Military families deserve exceptional recreational facilities. We design security-compliant playgrounds for bases and defense installations, understanding unique requirements for safety, durability, and community morale in military environments.

Childcare & Early Learning Centers

Maximize your outdoor learning potential with age-appropriate playground designs that support early childhood development. Our educational background helps childcare centers create spaces that enhance curriculum while ensuring safety and engagement.

Commercial & Resort Properties

Enhance property value and attract families with premium playground amenities. From luxury resorts to apartment complexes, our commercial-grade designs create distinctive recreational features that differentiate your property and increase tenant satisfaction.

Schools & Educational Facilities

Transform your educational environment with playground designs that extend classroom learning outdoors. Our WOSB certification and educational expertise help schools create spaces where curriculum goals meet developmental play, boosting student engagement and learning outcomes.

Municipal & Community Projects

Build stronger communities with playground designs that bring neighbors together. From master planning to installation, we handle municipal projects that create lasting community assets while meeting budget requirements and public safety standards.

Federal & Government Contracting

Our WOSB certification streamlines government procurement while our 20+ years of experience ensures compliant, quality installations. We understand federal contracting requirements and deliver projects on time, on budget, and to specification.

Military & Defense Facilities

Military families deserve exceptional recreational facilities. We design security-compliant playgrounds for bases and defense installations, understanding unique requirements for safety, durability, and community morale in military environments.

Childcare & Early Learning Centers

Maximize your outdoor learning potential with age-appropriate playground designs that support early childhood development. Our educational background helps childcare centers create spaces that enhance curriculum while ensuring safety and engagement.

Commercial & Resort Properties

Enhance property value and attract families with premium playground amenities. From luxury resorts to apartment complexes, our commercial-grade designs create distinctive recreational features that differentiate your property and increase tenant satisfaction.

#PLAY How children learn, grow, and thrive through play